Grow your dental practice to new futures.
Derby is your cutting-edge growth lab with small lab partnership.
We’re combining the advantages of large-lab dental tech with proactive, clinician-level support so your dental practice can deliver profitable, no-hassle patient care.
Make case-planning
predictably simple.
Leverage the upside of a one-lab partnership to reduce communication headaches, lower remake rates, and engineer practice profitability.
Make digital workflows
your biggest profit driver.
Lower your remakes.
Shorten case turnaround.
Improve patient experience & satisfaction.
Volume savings & fast turnaround on digital products.
We know the lab bill is often your highest monthly expense. That's why we're innovating digital production so you can save up to 55% per unit on volume orders and turn cases around at speed.
No-hassle, personalized
lab support.
Deliver frictionless patient care, with our proactive, ‘call-before-you-need-to’ support. We partner with you to catch issues before they grow. Think ‘in-house’ lab tech, not on payroll.
Clinician-level expertise, chairside.
With expert technicians available on-site, you can turn out-of-wheelhouse procedures into transformation moments for your practice and your patients.
Kentucky made, top-grade is our standard.
Made right here in Kentucky to the highest standards, we use technology and our proprietary process to achieve industry-leading sub-1% remake percentages.
Industry Comparison
| Derby | Small Lab | Corporate Lab | |
|---|---|---|---|
| Digital |  |  |  |
| Expert-Level Support | | | |
| Volume Savings | | | |
| Latest Tech | | | |
| US Made | | | |
| Sub-1% Remakes | | | |
Derby FAQ
What regions and cities does Derby Dental Lab serve?
We serve the following areas:
Kentucky, Alabama, Arizona, California, Colorado, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Louisiana, Maryland, Michigan, Missouri, North Carolina, New Jersey, Nevada, New York, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, West Virginia
What dental lab services does Derby Dental Lab provide?
We provide dental crowns and bridges, dental implant solutions, partial dentures, full dentures, partial frameworks, bite splints, orthodontics, aligners, and more.
What tools are available for case submission and tracking?
We provide a user-friendly customer portal app that allows you to easily upload patient STL files. Through this portal, you can monitor the progress of your cases, order supplies, request pickups, generate UPS labels, and communicate with us in real-time.
Who will be my dedicated contact person?
Your partnership with us begins with a dedicated Customer Service Representative who will be your primary point of contact for any questions or needs. Additionally, our Customer Success Coordinator is available for further support, ensuring you always have access to assistance.
How does Derby Dental communicate about cases?
We prioritize clear communication and will reach out to you via phone, our customer portal, or text message through our direct messaging software, Medalia. You can easily connect with a real person in our lab for any inquiries or updates.
What is your turnaround time for cases?
Our average turnaround times are designed to meet your practice's needs efficiently. We also offer express options for urgent cases, ensuring timely delivery without compromising quality.
Do you offer chairside assistance for special cases?
Absolutely! We provide on-site surgical solutions offering education, consulting, and hands-on assistance during conversion surgeries to ensure the best outcomes for your patients.
What is Derby Dental’s turnaround time for repair and reline products?
We offer same-day service for repair and reline products on a first-come, first-served basis, allowing you to address your patients' needs promptly.
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